Privacy Policy

This Privacy Policy outlines how Dendera Casino, licensed under Curacao eGaming, collects, uses, and protects personal information from players in Australia and New Zealand. We are committed to ensuring the privacy and security of your data and adhering to applicable data protection and gambling regulatory standards.

Information We Collect

Dendera Casino collects a variety of information to provide our online pokies services effectively. The types of data we gather include:

• Registration Data: Information provided during the account creation process, including your name, date of birth, address, and contact details.
• Payment Details: Information necessary for processing financial transactions, including credit card numbers, bank account details, and transaction history.
• Technical Logs: Data automatically collected when you access our platform, including your IP address, browser type, device information, and usage patterns. Cookies and similar technologies may also be used to enhance your experience.

Purpose of Data Usage

We use the collected information for several purposes, including but not limited to:

• Account Management: To create, maintain, and manage your account on our platform.
• Marketing Communication: To provide you with information about promotions, bonuses, and new features, in line with your preferences and consent.
• Anti-Fraud Checks: To prevent fraudulent activities and ensure a secure environment for our players.
• AML Compliance: To comply with anti-money laundering regulations and ensure the integrity of our services.
• KYC Procedures: To verify your identity as required by law, ensuring that you meet the legal age requirements for gaming.

Data Sharing

Dendera Casino may share your personal information with third parties in the following circumstances:

• Payment Providers: To process deposits and withdrawals securely and efficiently.
• Verification Partners: To conduct identity checks and ensure compliance with regulatory requirements.
• Regulatory Authorities: To comply with legal obligations and cooperate with investigations or audits as required by law.

We ensure that any third parties we share your data with are committed to protecting your personal information and comply with relevant data protection regulations.

User Rights

As a player, you have certain rights regarding your personal information. These rights include:

• Access to Personal Data: You have the right to request access to the personal data we hold about you.
• Request for Deletion: You can request the deletion of your personal data, subject to our legal obligations to retain certain information.
• Restriction of Processing: You may request that we restrict the processing of your personal data under specific circumstances.

To exercise these rights, please contact our support team, and we will assist you accordingly.

Cookie Policy

Dendera Casino utilizes cookies to enhance functionality and performance on our platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate and use its features.
• Analytical Cookies: These cookies help us understand how users interact with our website, allowing us to improve our services and user experience.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

Data Security

We take the protection of your personal information seriously. Dendera Casino implements appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure that your information is adequately protected.

Data Retention

Your personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.

Changes to This Privacy Policy

Dendera Casino reserves the right to update this Privacy Policy at any time. We will notify you of any material changes through our website or via email. It is your responsibility to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team. We are here to help you with any inquiries you may have about your personal data and our privacy practices.